Most FAQs

What are the payment terms?
Payment terms for companies that qualify are Net 30 Terms otherwise Cashier’s Check, ACH or Wire Transfer is acceptable. We also accept Visa, MasterCard, Discover Card, and American Express. For more details you can speak with one of our product specialists...
Do you sell internationally?
Yes, we do. The majority of our equipment sales are in North America but every year we are providing more and more solutions internationally. Currently we have provided solutions to 19 different countries around the world. If your company is located ...
What is your Return Policy?
All returns require a Return Authorization from Material-Handling.com. Please call Cherry’s Industrial customer service for a Return Authorization and shipping instructions. No returns will be authorized after 30 days past the invoice date. Returns within...
Do you offer wire baskets with a full-drop down versus a half-drop down gate?
Currently our standard wire baskets have one half-drop gate along the long side of the wire container. If you would like a container with a full drop down please speak with one of our product specialists who will be glad to assist you in finding a custom...
What if I am Tax Exempt?
If your company is tax exempt and you would like to purchase online without incurring taxes follow these steps: 1) First check to see if the state that you are shipping the product to will be taxed. For example, add product or products to cart and...
How do I place an order online?
Our easy to use online store allows you to place your order online directly from our site! Simply add your desired items to the cart, fill in your shipping and payment information and place your order through our secure online store.
For more detailed...
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