Customer Service

Customer Service
Cherry’s Industrial prides itself on providing exceptional customer service to you the customer. Every customer will be treated the same no matter what size company you are. You the customer are the most important part in the experience of working with us. We understand that things go wrong from time to time and it is our job to resolve the situation to your satisfaction.
Cherry’s Industrial gives you multiple ways of contacting us to help with your situation. You may reach us via email, on-line support desk, phone or by the United States Postal Service. We make every effort to get back to you in a timely way so the situation can be resolved to your satisfaction. A representative from Cherry’s Industrial will get back to you within 24 to 48 hours from your request for assistance.
Our factory trained staff is available to provide assistance in selecting the proper product to meet your needs. Our staff will not over promise on delivery and will make every effort to keep you informed on accurate shipping information and estimated delivery date. We are committed to you the customer.
You are the most important part of the experience at Cherry’s Industrial and we put ourselves in your shoes when you have an issue with one of the products purchased from us. We will make every effort to listen and get to the heart of the matter to devise an acceptable resolution. We are focused on the relationship with you and even if we can not help you today, we will be of assistance to guide you to the right company that can help you.
Here at Cherry’s Industrial we encourage you to provide us with your feedback regarding your recent experience with us. Good or Bad we want to know for we are always wanting to improve on how we take care of you the customer.